Medeo

Medeo is Canada’s first direct-to-patient virtual clinic and virtual care platform.  ”Direct-to-patient” means that we enable doctors and patients to connect online using consumer devices like smartphones, tablets, and computers.  Telehealth in Canada has been around for more than a decade, but it has traditionally been done using specialized, expensive telehealth rooms setup by big vendors like Cisco, oftentimes with their own dedicated fiber optic lines.  The patient would drive to a telehealth facility, the doctor would drive to their facility, and the two would have a telehealth session.  More convenient than flying, but still lots of room for improvement.  Medeo disrupted that old paradigm by having a distributed model that used consumer devices and networks (i.e. no fiber required).

I had the pleasure of joining Medeo in the early days, when we started in my friend Ryan Wilson’s living room.  As the company grew, I was responsible for building the business end of things: clinical operations, doctor staffing, customer support, human resources, internal tech support, legal, and facility management.  I particularly enjoyed building the British Columbia Virtual Clinic part of the business.  This was essentially the same as starting a clinic from scratch and managing it, but all online.

What started as a few guys in a living room, eventually become a 30+ person company that really disrupted the medical community across Canada.  As a result of our work, several provinces are now reviewing their telehealth fee codes because they realize they do not reflect the realities of modern technology.  Additionally, we have genuinely changed the lives  and improved the health of thousands of people.  Patients overwhelming love Medeo.  Check out this blog post to see examples.

Building Medeo from the beginning has undoubtedly been the most challenging and rewarding thing I have done in my life thus far.  As a Millenial, I see healthcare as on of our generation’s greatest challenges.  I want to continue making positive change in this area by improving quality, increasing access, and decreasing costs.

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